Friday, 5 April 2012

Tommee Tippee® Super Soft Comforter

The Tommee Tippee® Super Soft Comforter is temporarily unavailable in Woolworths and Safeway stores. The Super Soft Comforter is available in all other regular outlets.

The Tommee Tippee® Customer Care team are available to answer any questions and provide product assistance. Tommee Tippee® Customer Care can be reached Monday- Friday 8.30am-5.00pm (EST, excluding Public Holidays) on freecall 1800 890 011.

Monday, 9 January 2012

Update on Cherub Comforters

Tommee Tippee® has been unable to return the Cherub Comforter to shelves in the time frame originally anticipated. Our team is working to have the Cherub Comforter available as soon as possible and will update our valued consumers when we can provide more details.

In the meantime, the Tommee Tippee® Customer Care team are available to answer any questions and provide product assistance. Tommee Tippee® Customer Care can be reached Monday- Friday 8.30am-5.00pm (EST) on freecall 1800 890 011.

Friday, 19 August 2011

Recall of Tommee Tippee Cherub Comforter and Soft Rim Comforters

Jackel Pty Ltd has initiated an immediate, voluntary product recall of its Tommee Tippee Cherub Comforter (433286/1 & 433287/1) and Tommee Tippee Soft Rim Comforter (432523 & 432524). Other Tommee Tippee products are unaffected by this recall.

A handful of the Cherub Comforters have a hairline crack in the shield while a few of the Soft Rim Comforters, when opened, displayed tears on the silicone teat.

Tommee Tippee has appealed to anyone with used, opened or unopened Cherub Comforters and Soft Rim Comforters to return them free post to Jackel Pty Ltd, Reply Paid 67, Rydalmere NSW BC 1701, and include their name and return address for a full refund or replacement Comforter.

Said Sandy Archer, Jackel’s owner: “We have had no reports of injuries or any harm as a result of the Cherub and Soft Rim Comforters. However, the safety of our customers is our primary concern and for this reason we have commenced a voluntary recall of these products.

“We apologise for any inconvenience caused to parents and carers. We have been selling Tommee Tippee baby products in Australia for over 50 years and we take our duty to supply quality products very seriously.

“We are working closely with the ACCC in line with their recommendations for a voluntary recall. As such we have placed recall notification adverts in the national and state newspapers. We will also inform consumers via our website www.tommeetippee.com.au and social media platforms.

“Despite the fact that these products have not resulted in any reported injuries, parents and carers should immediately remove the Comforters from children and return them to us for a refund or replacement.”

Tommee Tippee expects to have the Cherub Comforter back on shelves within 3 months. The Soft Rim Comforter is at the end of its product lifecycle and will be discontinued.

The freecall number is 1800 108 454 or you can e mail to safety@jackel.com.au.
The address for returns is: Jackel Pty Ltd, Reply Paid 67, Rydalmere NSW BC 1701. Customers need to include their name and a return address.

Thursday, 9 June 2011

Product Safety Australia - Information on Bisphenol A (BPA) in consumer products June 2011

Visit Product Safety Australia website to read statement on BPA in consumer products:

www.productsafety.gov.au/content/index.phtml/itemId/980991/fromItemId/971446

Thursday, 9 June 2011

FSANZ Response to 60 Minutes story

Visit Food Standards Australia and New Zealand website to read response to 60 Minutes story:

www.foodstandards.gov.au/scienceandeducation/factsheets/factsheets2011/
fsanzresponseto60min5189.cfm

Tuesday, 7 June 2011

BPA-Free Reassurance from Australia's Leading Brand

Tommee Tippee understands the importance of providing safe, durable and reliable baby bottles and cups, and we have been working with our suppliers and manufacturers over the past two years to phase out PC bottles and develop an entirely BPA free range across our bottles and cups range by January 2012.

Bisphenol A (BPA) is a chemical used to make a hard plastic called polycarbonate (PC), most commonly used in products such as bottles and reusable food containers including water bottles.

Dr Anna Cicognani, Tommee Tippee CEO says; 'Tommee Tippee is committed to using a new softer 'polypropylene' material for bottles and cups to give parents the total reassurance they'd expect from Australia's leading brand. We want the best for our children and their health, always.'

For further peace of mind, when buying Tommee Tippee bottles and cups, look for the BPA free symbol, which is clearly marked on our packaging and the PP (Polypropylene) stamp at the base of our bottles and cups.

The apricot BPA Free symbol indicates that all Tommee Tippee Closer to Nature bottle and breastfeeding products are completely BPA free and the purple BPA free symbol indicates that Tommee Tippee products, such as our entire cups range, are also BPA Free.

For generations Tommee Tippee products have been loved by babies and recommended by mums and dads. For Tommee Tippee, the health and safety of your baby is paramount and we know how important it is for you to be confident that you are purchasing products of the utmost quality and made to the strictest of standards - especially when it comes to the use of BPA.

Thursday, 2 June 2011

Harries & Hoppo help Tommee Tippee raise hope

Pregnancy, Babies and Children's Expo - Sydney

Over 300 people visited the stand to strike a pose with iconic Bondi Rescue lifeguards Harries & Hoppo in return for a gold coin donation. Across the expo $1,100 was raised for the Sydney Children's Hospital Foundation who are dedicated to working with the community to improve the quality of life for this and future generations of seriously ill children.

Tommee Tippee would like to thank all Pregnancy, Babies and Children's Expo visitors who visited our stand and supported this vital organisation.

Monday, 9 May 2011

Tommee Tippee supporting Sydney Children's Hospital Foundation

Pregnancy, Babies and Children's Expo - Sydney

Tommee Tippee is excited to meet expectant, new and veteran parents at the 2011 Pregnancy, Babies and Children’s Expo in Sydney. The Australian owned brand has been supporting Aussie parents for over 30 years and understands that being a parent is one of the greatest joys in life.

At this year’s event Tommee Tippee will be supporting the Sydney Children’s Hospital Foundation and the outstanding service they provide to ill children in the wider Sydney area. In return for a gold coin donation, visitors to the Tommee Tippee stand are invited to have a professional photo taken of their bump, baby or toddler with all proceeds going directly to the Sydney Children’s Hospital Foundation.

Special guests and lifesavers in their own right, iconic Bondi Rescue stars Anthony Carroll and Bruce Hopkins will be at the Tommee Tippee stand for photo opportunities and to further support the Foundation.

Tommee Tippee is pleased to support the tireless work of the Foundation, particularly as we head into the winter months where hospital admissions peak.

Visit Tommee Tippee at stand B03 to meet the Bondi Rescue team and support the Sydney Children’s Hospital Foundation.

Polycarbonate Bottles and BPA

Tommee Tippee is aware of the recent reports locally and worldwide regarding concerns over Polycarbonate (PC) and an ingredient called Bisphenol A (BPA).

What is Bisphenol A?

Bisphenol A (BPA) is a chemical used to make a hard plastic called polycarbonate (PC). PC is used in the manufacture of varying consumer products such as baby bottles, reusable food containers including water bottles, medical devices and sport safety equipment.

Why is Polycarbonate (PC) used?

The widespread use of PC is due to the exceptional combination of properties that the material gives, including safety, toughness, durability, lightweight, clarity, and suitability to all common household methods of sterilisation. It also acts as a barrier to bacterial contamination and is shatterproof. PC is used for the vast majority of the world's feeding bottles, and has been for over 40 years.

What is the Government's Stance on BPA?

The government has asked for a voluntary phasing out of BPA bottles. This is NOT a ban or recall. The government quotes the Food Standards Australia New Zealand (FSANZ) evaluation that concludes the “level of intake of BPA or plasticisers are very low and do not pose a risk to babies health”. However, the Australian government appreciates that there has been a level of public concern relating to BPA in baby bottles, and as such, has worked with major retailers to introduce the phase out.

A voluntary phasing out of BPA bottles by major retailers – Coles, Kmart, Target, Woolworths, Big W and Aldi from July 1, 2010.

Tommee Tippee position on PC bottles

Our main focus at Tommee Tippee is to ensure that all products meet the relevant international regulatory industry guidelines and safety standards. Your child’s safety and good health is of paramount importance to us.

Recognising the importance of providing safe, durable and reliable baby bottles Tommee Tippee has been working for some time on the phase out of PC bottles. The majority of our product range includes products that are BPA free such as the ‘Closer to Nature’ range.

When purchasing Tommee Tippee bottles look for the BPA free symbol. The Apricot coloured BPA Free symbol indicates that Tommee Tippee Closer to Nature products are BPA free and the purple coloured BPA free symbol indicates that Tommee Tippee products are BPA Free.

The following range of Cups and Bottles are BPA Free. For further information on these products click on the following links:

• 421100 150ml Closer to Nature Bottle (twin pack)
• 421110 260ml Closer to Nature Bottle (single pack)
• 421112 260ml Closer to Nature Bottle (twin pack)
• 422126 260ml Closer to Nature Bottle (four pack)
• 422610 340ml Closer to Nature Bottle (twin pack)
• 421132 260ml Closer to Nature Decorated Bottle (twin pack)
• 431360 Closer to Nature Milk Formula Dispenser (3pk)
• 431361 Closer to Nature Milk Storage Lids (4pk)
• 431485 Tommee Tippee Narrow Neck Bottle (330ml, twin pack)
• 431489 Tommee Tippee Wide Neck Bottle (330ml, twin pack)
• 446100 Tommee Tippee TIP 'n' SIP Cup (6m+, 300ml)
• 446108 Tommee Tippee TIP 'n' SIP Trainer (9m+, 300ml)
• 446102 Tommee Tippee TIP 'n' SIP Beaker (9m+, 400ml)
• 446106 Tommee Tippee TIP 'n' SIP Sportster (24m+, 450ml)
• 446000 Discovera First Sips (4m+, 150ml) 430366 Discovera Natural Flow Cup (6m+, 260ml)
• 430367 Discovera Natural Flow Beaker (9m+, 330ml)
• 430368 Discovera Active Straw (12m+, 300ml)
• 430369 Discovera Active Sporty (18m+, 360ml)
• 430370 Discovera Active Drinker (24m+, 300ml)
• 446025 Discovera replacement valves (twin pack)
• 446027 Discovera replacement straws (twin pack)
• 405485 Tommee Tippee Twin Handle Cup403027 Tommee Tippee Sip N Seal Cup
• 404070 Tommee Tippee easy-grip sipper (6m+, 260ml)405492/2,
• 405486 Tommee Tippee Flip Top Straw Cup (12m+, 415ml)
• 431486/1 Tommee Tippee Designer Narrow Neck Bottle (twin pack)
• 403060/2 Tommee Tippee Novelty Hood Bottle (single)
• 403069/1 Tommee Tippee First Feeding Bottle (triple pack)

References:

• Food Standards Australia and New Zealand fact sheet: Bisphenol A (BPA) and Food Packaging

Additional reading on BPA:

• European Food Safety Authority (EFSA) statement
• Bisphenol A and Consumer Safety